Thank you for choosing Society Ease as your society management platform. We aim to provide you with the best experience possible. However, we understand that circumstances may arise where you need to cancel or seek a refund for our services. Please review our refund and cancellation policy outlined below:
If you wish to cancel your subscription with Society Ease, you must notify us at least 30 days before the end of your current subscription period. Cancellations made within 30 days of the renewal date will be effective at the end of the following subscription period.
Society Ease reserves the right to terminate your access to our services in case of violation of our terms of service or any unlawful activity without prior notice.
We offer a 30-day money-back guarantee on our subscription services. If you are not satisfied with our services within the first 30 days of your subscription, you may request a full refund.
If you choose to cancel your subscription before the end of your billing cycle, you will not be entitled to a prorated refund for the unused portion of your subscription.
Please note that setup fees, customization fees, and any other one-time charges are non-refundable.
To request a refund or cancellation, please contact our customer support team at support@societyease.com or through our online support portal. Please provide your account details and the reason for your request.
Refunds will be processed within 7-10 business days from the date of approval. The refund will be issued to the original method of payment.
Society Ease reserves the right to amend this refund and cancellation policy at any time without prior notice. Any changes to the policy will be communicated to users through email or by posting a notice on our website.
If you have any questions or concerns about our Privacy Policy, please contact us at support@societyease.com
Thank you for choosing Society Ease.